Position Overview Provides moderately complex technical support for specialty area.
Works under moderate supervision to handle Moves, Adds, Changes, and Disconnects of landline telecom services for the entire company.
Will be responsible for placing orders for new phone lines/circuits and data circuits
Troubleshooting issues with phone lines and circuits.
Requires experience working with telecom vendors and LECs relating to telecom installs and/or repairs.
Works in coordination with Network Ops and UC Ops for branch installs and TTU.
Familiar with Remedy ticketing system.
Data gathering and analysis of telecom billing.
Other projects as assigned
Associate's degree in computer science and 3-5 years work experience in the specialty area or an equivalent combination of education and experience, required
B. S. degree in Computer Science, MIS and/or other related field, preferred
Please refer to "Specialty Document"
ServiceMaster is committed to Diversity and Inclusion. We encourage diverse candidates to apply to this position. Equal Opportunity Employer–minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity
Disclaimer The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
At Terminix®, our people bring tremendous pride and integrity to everything we do. In turn, we provide a working environment where these skilled professionals can achieve true satisfaction in their own lives.
We are proud to offer our exceptional associates competitive compensation, comprehensive benefits and outstanding opportunities for professional development. If you're committed to providi...ng the highest level of customer service, we have an ideal opportunity for you. In this position, you will apply company product to customers’ structures according to schedule and as needed based on service requests.
At Terminix, people come for a job and stay for a career. As a Terminix associate, you’ll enjoy excellent compensation and benefits as well as the opportunity for the professional growth and respect that comes from working for an industry leader. Qualified candidates must have a high school diploma or general education degree (GED). We perform criminal background checks, motor vehicle record checks and drug screening.