Aligns training program development and delivery with business needs and goals. Assesses, determines and prioritizes training needs. Manages development and evaluation of training programs and materials. Manages and develops training staff.
Responsibilities 1. Aligns training program development and delivery with business needs and goals. 2. Assesses, determines and prioritizes training needs of the business. 3. Manages development, delivery and evaluation of training programs and materials. 4. Manages and evaluates the execution of training by staff. 5. Manages and develops training staff. 6. Ensures records of training programs (evaluation, participation, etc.) are maintained. 7. Organizing and Planning
Education and Experience Requirements
Bachelor's degree or equivalent experience required
5+ years of training experience required 1-2 years supervisory experience required Knowledge, Skills, and Abilities
Knowledge of training and development practice and methods, including needs assessment and/or instructional design
Knowledge of training theories and principles, including applied behavioral science, adult learning theory, and/or established industry models of evaluation
Skill and ability to facilitate and conduct instructor-led and/or virtual training
Ability to organize, manage and lead multiple projects and teams
Knowledge and ability to provide performance consulting
Professional written and verbal communication skills including influencing, group facilitation and persuading others
Attention to detail and analytical skills
Skill in Microsoft Word, Excel, PowerPoint, and Outlook software applications
Knowledge of general business principles and practices
Financial acumen, including budgeting and resource management
Knowledge and skill to develop, implement and execute policies
Disclaimer The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
ServiceMaster is committed to Diversity and Inclusion. We encourage diverse candidates to apply to this position.
An Equal Opportunity/Affirmative Action Employer – of Minorities/Females/Veterans/Disability
At Terminix®, our people bring tremendous pride and integrity to everything we do. In turn, we provide a working environment where these skilled professionals can achieve true satisfaction in their own lives.
We are proud to offer our exceptional associates competitive compensation, comprehensive benefits and outstanding opportunities for professional development. If you're committed to providi...ng the highest level of customer service, we have an ideal opportunity for you. In this position, you will apply company product to customers’ structures according to schedule and as needed based on service requests.
At Terminix, people come for a job and stay for a career. As a Terminix associate, you’ll enjoy excellent compensation and benefits as well as the opportunity for the professional growth and respect that comes from working for an industry leader. Qualified candidates must have a high school diploma or general education degree (GED). We perform criminal background checks, motor vehicle record checks and drug screening.