Rollins, Inc. is a global consumer and commercial service company. Through our subsidiaries, we provide the most accurate, comprehensive and efficient pest management services for both residential and commercial customers. The Quality Assurance Manager plays an integral part in ensuring this is done. The Quality Assurance manager conducts quality assurance audits within both Operational locations and Commercial facilities assuring that company standards are maintained and that the highest quality of service is being provided to our customers.
What’s In It for You?
Challenging position with a very stable and reputable company
Ability to work from home
Benefits (Medical, Dental, Vision, etc.) with 100% preventative
Free Health advocate that offers personalized assistance
Retirement Benefits (401k, Stock Purchase)
Tuition Reimbursement and Scholarship for Children
Identity Theft Protections, Pet Insurance and other Discount Programs, etc.
Duties and Responsibilities:
Perform Quality Reviews in locations for compliance to procedures and policies.
Perform safety checklists, vehicle inspections, and assist in identifying regulatory concerns.
Complete written reports to document findings and results of Quality Reviews.
Provide in location training for all employees.
Conducts commercial and other account inspections for Orkin and Orkin Franchises, as assigned.
Conducts IPM training for customer when requested.
Provides support for any existing or proposed commercial customers.
Communicate and coordinate with location managers and customers concerning the required commercial inspection process.
Assist service, sales, and customers in training and technology implementation.
Completes weekly reports.
Compile commercial service evaluation scores and report findings.
Works and communicates verbally, and in writing, with all levels of management.
Complete other duties as assigned.
NOTE: Extensive travel is required.
Organized and detail oriented with strong written and verbal skills including, public speaking, teaching/training, reading comprehension, and risk assessment.
Possess leadership skills and exhibit integrity while being a team player.
Ability to perform crawl inspections, climb ladders, or work in other physically demanding situations.
Excellent technical, analytical, and communication skills.
Excellent troubleshooting and problem solving skills.
Flexibility to modify scheduling and assignments based on company requirements.
Experience or knowledge of specialty services; including crawlspace encapsulation, insulation installation and removal, wildlife exclusion, etc.
Basic understanding of safe working principles.
Must possess basic computer skills to include use of Microsoft Excel, Word, Outlook, and Access.
Clean driving record and able to pass E-Verify/ US Citizenship.
Bachelor’s Degree, preferably in Entomology or Biological Sciences
High School Diploma, or Associates Degree, with equivalent work experience
Bachelor’s Degree plus 1 year of pest management experience or
High School Diploma plus a minimum of 5 years of pest management experience.
Working knowledge of residential, commercial, and termite pest management techniques and standards.
Working knowledge of Federal, State, and Local regulations governing the pest management industry.
ACE or BCE certification preferred.
Internal Number: 1319295
About Rollins, Inc.
Rollins, Inc. is a premier global consumer and commercial services company. Rollins is a company with financial stability who’s been around for more than 100 years. Through its wholly owned subsidiaries, Orkin LLC., HomeTeam Pest Defense, Orkin Canada, Western Pest Services, Critter Control, Inc., The Industrial Fumigant Company, TruTech LLC., Rollins Australia, Waltham Services LLC., PermaTreat, and Crane Pest Control, we provide the most accurate, comprehensive and efficient pest management services for the hospitality, food services, industrial, retail and institutional markets to over 2.0 million customers in the United States, Canada, Central America, South America, the Caribbean, the Middle East, Asia, the Mediterranean, Europe, Africa, Mexico and Australia from over 700 locations.