HomeTeam Pest Defense is expanding and looking to hire a highly professional Service Manager.
This position is responsible for the following:
Ensures daily assigned revenue is completed while maintaining a high level of service quality.
Schedules and reviews daily routes with technicians.
Handles customer complaints; investigates and resolves customer service concerns.
Assists technicians with field service requests and delinquent accounts.
Orders and maintains equipment, supplies and materials required for service work.
Creates a positive work environment. Attracts and selects high caliber employees, while maintaining qualified staff. Actively manages performance and motivates service staff.
Gains and maintains appropriate certification/licensing as required by the state and/or by branch management.
Maintains truck inventory records and performs periodic inspections.
Assists General/Branch Manager in other duties assigned.
Competitive salary + bonus opportunity
Company provided leads
Company vehicle provided
Company cell phone
Robust benefits package including medical/ dental/ vision/401(k) plan
Discounted services for employees
Paid vacations and holidays
An exceptional training program
The opportunity for the professional growth and respect that comes from working for an industry leader
Required Skills We are seeking individuals that:
• Are highly motivated • Have strong problem solving skills • Have strong communication skills - verbal and written • Experience supervising, coaching and developing staff. Able to handle multiple tasks and work independently. Required Experience
High School or G.E.D. required.
Supervisory experience preferred.
Experience in resolving and monitoring customer concerns and managing equipment and supplies.
Intermediate computer skills a must.
State certifications/licensing required
Internal Number: 1319685
About Rollins, Inc.
Rollins, Inc. is a premier global consumer and commercial services company. Rollins is a company with financial stability who’s been around for more than 100 years. Through its wholly owned subsidiaries, Orkin LLC., HomeTeam Pest Defense, Orkin Canada, Western Pest Services, Critter Control, Inc., The Industrial Fumigant Company, TruTech LLC., Rollins Australia, Waltham Services LLC., PermaTreat, and Crane Pest Control, we provide the most accurate, comprehensive and efficient pest management services for the hospitality, food services, industrial, retail and institutional markets to over 2.0 million customers in the United States, Canada, Central America, South America, the Caribbean, the Middle East, Asia, the Mediterranean, Europe, Africa, Mexico and Australia from over 700 locations.