HomeTeam Pest Defense is currently seeking a highly professional Customer Service Representative. Candidates must be enthusiastic and willing to work hard. Customer service experience is a plus, but is not required.Responsibilities include:
Providing exceptional customer service consistent with HomeTeam Pest Defense core service standards and metrics
Providing information to prospective customers, initiating new service and properly setting up customer account
Maintaining good customer relationships
Robust benefits package including medical/ dental/ vision/401(k) plan
Discounted services for employees
Paid vacations and holidays
An exceptional training program
The opportunity for the professional growth and respect that comes from working for an industry leader
We are seeking individuals who possess:
Effective customer service techniques.
Intermediate understanding of computers.
Ability to calm and diffuse customers.
Excellent follow-up and organizational skills
Ability to escalate appropriate inquiries or problems to managers.
Qualified candidates must have a high school diploma or general education degree (GED); college degree preferred.
Qualified candidates must also successfully pass a background check and drug screening.
HomeTeam is a Drug Free and Equal Opportunity/Affirmative Action Employer.
Internal Number: 1319592
About Rollins, Inc.
Rollins, Inc. is a premier global consumer and commercial services company. Rollins is a company with financial stability who’s been around for more than 100 years. Through its wholly owned subsidiaries, Orkin LLC., HomeTeam Pest Defense, Orkin Canada, Western Pest Services, Critter Control, Inc., The Industrial Fumigant Company, TruTech LLC., Rollins Australia, Waltham Services LLC., PermaTreat, and Crane Pest Control, we provide the most accurate, comprehensive and efficient pest management services for the hospitality, food services, industrial, retail and institutional markets to over 2.0 million customers in the United States, Canada, Central America, South America, the Caribbean, the Middle East, Asia, the Mediterranean, Europe, Africa, Mexico and Australia from over 700 locations.