HomeTeam Pest Defense is expanding and seeking highly professional Field Supervisors.
The Field Supervisor assists the Service Manager in a variety of tasks essential to operational success.Duties include:
Verifies technician paperwork for accuracy and proper documentation on a daily basis.
Monitors telemarketing schedule and distributes work assignments to New Start Technicians.
Assists Service Manager with technician training meetings when necessary.
Assists technicians with field services and route completion.
Demonstrates ability to answer questions, research problems, and resolve customer issues.
Manages and maintains service equipment to insure they are in proper working order.
Assist technicians resolving repeated retreats.
Properly documents all customer information in database.
Creates and analyzes necessary reports to monitor route activity.
Assists Service Manager with vehicle inspections and inventory.
Creates positive work environment. Assists Service Manager in coaching and motivating service technicians.
We offer: • Company Vehicle • Robust benefits package including medical/ dental/ vision/401(k) plan • Tuition reimbursement • Discounted services for employees • Paid vacations and holidays • An exceptional training program • The opportunity for the professional growth and respect that comes from working for an industry leader
Required Skills We are seeking individuals that possess:
Excellent written and verbal communication skills.
Able to handle multiple tasks, be detail oriented and work independently.
Good problem solving skills.
Maintains licenses and attends required pest control seminars and training.
High school diploma or G.E.D. required. Some college preferred.
Minimum one year experience as a Pest Control Technician.
Experience resolving customer concerns, and able to remain calm and professional in tense situations.
Internal Number: 1319128
About Rollins, Inc.
Rollins, Inc. is a premier global consumer and commercial services company. Rollins is a company with financial stability who’s been around for more than 100 years. Through its wholly owned subsidiaries, Orkin LLC., HomeTeam Pest Defense, Orkin Canada, Western Pest Services, Critter Control, Inc., The Industrial Fumigant Company, TruTech LLC., Rollins Australia, Waltham Services LLC., PermaTreat, and Crane Pest Control, we provide the most accurate, comprehensive and efficient pest management services for the hospitality, food services, industrial, retail and institutional markets to over 2.0 million customers in the United States, Canada, Central America, South America, the Caribbean, the Middle East, Asia, the Mediterranean, Europe, Africa, Mexico and Australia from over 700 locations.