Founded in 1901, Orkin Pest Control, a national residential and business service provider. We provide the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers. Orkin is rated by Training Magazine and the American Society of Training and Development as one of the 125 Best Training Companies. This position is ideal for the candidate that wants to be a part of a rock solid company providing a valuable service to customers and an ideal work environment that believes in training and development of employees.
THE OPPORTUNITY - Customer Service Specialist
The successful candidate will be responsible for all general office administration functions. This will include accounts payable, collections, reporting and other office responsibilities. They will assist in daily customer service and employee functions, and work closely with the Branch Management in following up on customer service inquiries. The individual will handle all incoming calls dealing with some customers, field employees, and a support center. The successful candidate will be a subject matter expert of office administration functions: accounts payable, accounts receivable, customer service functions, incoming telephone calls, following up on customer service inquiries, setting appointments and assist in setting up a daily schedule of activities for Technicians.
A thorough understanding of all Microsoft office applications
The ability to multi-task and work with diverse levels of management/co-workers,
At least three (3) years office experience in a fast paced environment with interruptions
Strong communication and interpersonal skills – professional maturity
The ability to compose and handle written routine correspondence in a professional manner.
Excellent follow-up and organizational skills
The ability to "self-start" and work independently
The ability to pass a background check including a drug screen
Company Benefits offered:
Medical Insurance, Dental Insurance, Life Insurance, Vision Plan
401K Plan, Flexible Spending Account, Employee Stock Purchase Plan, Long Term Disability Plan, Vacation, Holidays, Sick Leave, Discounts, Tuition Reimbursement, Dependent Scholarship Award
Orkin is an Equal Opportunity Employer and promote diversity through a culture of inclusion and opportunity. We actively seek transitioning military personnel and veterans.
We are a drug-free environment.
Internal Number: 1320258
About Rollins, Inc.
Rollins, Inc. is a premier global consumer and commercial services company. Rollins is a company with financial stability who’s been around for more than 100 years. Through its wholly owned subsidiaries, Orkin LLC., HomeTeam Pest Defense, Orkin Canada, Western Pest Services, Critter Control, Inc., The Industrial Fumigant Company, TruTech LLC., Rollins Australia, Waltham Services LLC., PermaTreat, and Crane Pest Control, we provide the most accurate, comprehensive and efficient pest management services for the hospitality, food services, industrial, retail and institutional markets to over 2.0 million customers in the United States, Canada, Central America, South America, the Caribbean, the Middle East, Asia, the Mediterranean, Europe, Africa, Mexico and Australia from over 700 locations.