Customer Relations Specialist - Shelburne, VT - ORKIN PEST CONTROL
April 16, 2018
Want to be part of the Orkin team?
Orkin helps your community live happier and healthier lives, through science based pest control management solutions!
Who We Are:
Founded in 1901, Orkin Pest Control, a national residential and business service provider. We provide the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers. This position is ideal for the candidate that wants to be a part of a rock-solid company providing a valuable service to customers.
Our goal is to be the nation’s best service company. We will accomplish this by delivering the finest quality services and value to our customers, while being environmentally responsible.
The Opportunity: CUSTOMER RELATIONS SPECIALIST
Answer telephone, take messages and forward to appropriate sales, service or management personnel. Record all requests for extra service in the FOCUS system.
Prepare and maintain customer account records. Enter data concerning services performed and payments made. Create and maintain customer files in an orderly manner.
Receive and record customer payments. Prepare bank deposits and related records. Contact customers concerning past due amount and solicit payment of amount due. Prepare billing of outstanding balances.
Open and sort mail. Type memorandums and correspondence. Prepare and maintain various reports concerning Branch performance.
Prepare purchase requisitions. Audit and process for payment invoices for services and supplies.
Prepare and maintain various reports concerning Branch performance activity.
Gather information for telephone sales specialist, act as secondary back up for telephone sales specialist in their absence, to sell pest control service over the phone if they are unavailable.
High School Diploma or equivalent
Good driving record, background screening, and drug tests are required
Display and practice a high level of integrity and ethical standards
A background in sales or customer service is highly desirable
WANT TO LEARN MORE ABOUT THIS EXCITING OPPORTUNITY?
We proudly offer a diverse and culturally inclusive work environment
Ability to work in a fast paced environment
Experience with multi-line phone systems
Strong customer service background
Internal Number: 1320574
About Rollins, Inc.
Rollins, Inc. is a premier global consumer and commercial services company. Rollins is a company with financial stability who’s been around for more than 100 years. Through its wholly owned subsidiaries, Orkin LLC., HomeTeam Pest Defense, Orkin Canada, Western Pest Services, Critter Control, Inc., The Industrial Fumigant Company, TruTech LLC., Rollins Australia, Waltham Services LLC., PermaTreat, and Crane Pest Control, we provide the most accurate, comprehensive and efficient pest management services for the hospitality, food services, industrial, retail and institutional markets to over 2.0 million customers in the United States, Canada, Central America, South America, the Caribbean, the Middle East, Asia, the Mediterranean, Europe, Africa, Mexico and Australia from over 700 locations.