Midwest Pest Control is a leader in the pest control industry. We are looking for a Customer Service Specialist to join our successful, growing team. As a Customer Service Specialist you will provide customer service assistance to our customers over the telephone and enter customer data into the computer.
Competitive hourly pay
Comprehensive benefits package including medical, dental, vision & life insurance
401(k) plan with company match and employee stock purchase plan
Performs outbound calls to customers to follow-up on service received
Answers inbound customer service calls with an open, friendly greeting
Utilizes strong listening skills and probing questions to identify the customer’s concern and evaluate their needs
Uses strong communication skills to communicate/empathize with customers
Updates customer information in the system through accurate, timely data entry
Provides reliable follow-up with the customer within the communicated window of time
Entering payroll and ensuring accuracy
Performing Accounts Payable
Ideal candidate will have excellent customer service and computer skills, the ability to multi-task, follow up and work independently. Ability to work from 8:00 a.m. to 5:00 p.m. Monday through Friday and some Saturdays required. Must be able to pass a background check, physical and drug screen.
If you are interested in joining our team, please apply now!
Midwest Pest Control, a subsidiary of Rollins, Inc., is an Equal Opportunity Employer and promote diversity through a culture of inclusion and opportunity. We actively seek transitioning military personnel and veterans. We are a drug-free environment.
Keywords: customer service, office, administrative assistant, representative, data entry, customer retention, self-starter, communication
Internal Number: 1320729
About Rollins, Inc.
Rollins, Inc. is a premier global consumer and commercial services company. Rollins is a company with financial stability who’s been around for more than 100 years. Through its wholly owned subsidiaries, Orkin LLC., HomeTeam Pest Defense, Orkin Canada, Western Pest Services, Critter Control, Inc., The Industrial Fumigant Company, TruTech LLC., Rollins Australia, Waltham Services LLC., PermaTreat, and Crane Pest Control, we provide the most accurate, comprehensive and efficient pest management services for the hospitality, food services, industrial, retail and institutional markets to over 2.0 million customers in the United States, Canada, Central America, South America, the Caribbean, the Middle East, Asia, the Mediterranean, Europe, Africa, Mexico and Australia from over 700 locations.