We are seeking leadership to join the Rollins Technical Services team!
Our National Urban Entomologist (Technical Services Manager) would be knowledgeable about standard practices across the industry as well as current and future technologies. Candidate should be highly organized, possess excellent writing and speaking skills and be comfortable interacting with field technicians, customers and senior company personnel. The ideal candidate will also be familiar with strategic business decision processes including market and cost analyses as well as profitability models.
Rollins, Inc., a global consumer and commercial service company. We provide the most accurate, comprehensive and efficient pest management services for both residential and commercial customers.
The successful Technical Services Manager will possess the following abilities and will be responsible for:
Assisting Operations in achieving customer satisfaction, revenue and profit goals in all areas including residential, termite, commercial and national accounts
Closely interacting with internal and external customers at all levels from the technician, to homeowners, to senior leaders of national and multi-national companies
Preparing, reviewing and approving pest management scopes of service, for current and potential national accounts
Implementing new technologies, providing media broadcasts, field and face-to-face training to both Rollins employees and customers and representing Rollins and its Brands in the media and at other public engagements
Assisting in ensuring company-wide compliance with local, state and Federal laws and regulations.
Working in conjunction with the National Accounts team, senior technical staff and field personnel to continually improve customer service and retention and enhance overall customer satisfaction
Assisting in identifying, evaluating and optimizing equipment, chemistries, technologies and services for use in the field
Assisting Operations in developing and maintaining good relationships with state regulators
Voted Top Workplaces 2017 & 2018 by The Atlanta Journal-Constitution!
Are you ready to take your CAREER to the next level?
Specific experience required in designing, implementing and maintaining pest management programs in various facilities including food service, manufacturing, healthcare and other sensitive businesses.
The ideal candidate would be a recognized authority in the pest management industry who portrays a professional image to potential and existing customers. This would also include having proven skills in working with the media via online and live interviews as well as in public speaking, active participation at trade shows, conferences, etc.
Minimum of 3 years and over 10 years preferred in urban and commercial pest management in North America. Initial hiring has the potential to be at a higher level based on the qualifications and expertise of the individual.
BS with significant pest control industry experience in urban and commercial pest management
PhD in urban entomology
Licenses & Certifications Required
Problem Solving Advanced
Project Management Advanced
Team Player: Works well as a member of a group
Thought Provoking: Capable of making others think deeply on a subject
Innovative: Consistently introduces new ideas and demonstrates original thinking
Dedicated: Devoted to a task or purpose with loyalty or integrity
Loyal: Shows firm and constant support to a cause
Leader: Inspires teammates to follow them
Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business
Self-Starter: Inspired to perform without outside help
Job Security: Inspired to perform well by the knowledge that your job is safe
Board Certified Entomologist (BCE) designation required or must be achieved within one year of employment.
Other credentials such as Georgia pesticide applicator licensure, if not held, will be required after employment.
We require a good driving record, the ability to pass a drug test and background check.
Candidates must also have the ability to perform the requirements of the job with or without accommodations.
Travel Requirements: Up to 50%
Internal Number: RHOO103133
About Rollins, Inc.
Rollins, Inc. is a premier global consumer and commercial services company. Rollins is a company with financial stability who’s been around for more than 100 years. Through its wholly owned subsidiaries, Orkin LLC., HomeTeam Pest Defense, Orkin Canada, Western Pest Services, Critter Control, Inc., The Industrial Fumigant Company, TruTech LLC., Rollins Australia, Waltham Services LLC., PermaTreat, and Crane Pest Control, we provide the most accurate, comprehensive and efficient pest management services for the hospitality, food services, industrial, retail and institutional markets to over 2.0 million customers in the United States, Canada, Central America, South America, the Caribbean, the Middle East, Asia, the Mediterranean, Europe, Africa, Mexico and Australia from over 700 locations.
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